Contact

If you have a question or need assistance, you can reach us at contact@manicure.ma. We act as an intermediary: we receive your requests and forward them to the relevant merchant or supplier when applicable. Please note that we do not sell products, process orders, handle payments, or manage delivery, returns, or warranties — those responsibilities belong to the merchant or supplier.

How to get in touch

Send your enquiry or issue to contact@manicure.ma. When contacting us, please provide as much detail as possible, including your order reference number, product name, and the merchant or supplier involved if you know it. This helps us direct your request accurately.

What we can help with

• Questions about how our site works and the information we provide.
• Requests to forward a concern or enquiry to the relevant merchant or supplier.
• Guidance on typical next steps when dealing with a product issue.

What we cannot help with

• Processing orders or payments.
• Checking stock, shipping status, or delivery timelines — that depends on the merchant or supplier.
• Handling returns, exchanges, refunds, or warranty claims directly.

What happens after you contact us

We review your message and, if appropriate, forward it to the merchant or supplier. They are responsible for responding and resolving your issue. Outcomes, availability, and timelines vary depending on the merchant or supplier. We recommend reviewing their terms before making a purchase.

Important note: manicure.ma is an intermediary information and referral website, not the seller of listed products. Merchant or supplier terms apply to purchases, delivery, returns, and warranty matters. We can assist by receiving requests and forwarding them to the relevant merchant or supplier.